Returns & Refund Policy

Return & Refund Policy

Thank you for shopping with Cellexxa your trusted source for mobile network boosters. We understand that sometimes a product may not meet your expectations, and we want to ensure that our customers have a hassle-free experience when it comes to returns and refunds.

Our Commitment to You:

At Cellexxa, customer satisfaction is our top priority. If you are not completely satisfied with your purchase, we’re here to help.

Return Policy:

We offer a straightforward and easy return process within 10 days of receiving your order. If 10 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

No Questions Asked:

We believe in the quality of our products, and we trust that you will be satisfied with your purchase. However, if for any reason you are not completely happy, we have a “No Questions Asked” policy. You can return the product within the stipulated 10-day period, and we’ll process your refund without probing into the reason.

Return Eligibility:

To be eligible for a return, your item must be unused, in the same condition that you received it, and in its original packaging. Please do not send your purchase back to the manufacturer.

How to Initiate a Return:

 

1. 1. Contact our customer service team at 9650280217 within 10 days of receiving your order.

1. 1. Provide your order number and the reason for the return.

1. 1. Our team will guide you through the return process, providing you with instructions and a return authorization, if required.

1. 1. Pack the item securely in its original packaging, and ship it to the address provided by our customer service team.

Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges:

If you need to exchange a product for the same item, contact our customer service team, and they will guide you through the process.

Shipping Costs:

Please note that the customer is responsible for the cost of return shipping, except in cases where the return is due to a defect or an error on our part.

Contact Us:

If you have any questions regarding our return and refund policy, feel free to contact us at info@cellexxabooster.in or 9650280217

Thank you for choosing Cellexxa for your mobile network booster needs. We appreciate your trust in our products and services.